Valid from May 2018
The protection of your personal data is especially important to us. We therefore process your data in accordance with the lawful basis provided by the legal provisions (General Data Protection Regulation "GDPR", Data Protection Act "DPA"). With this data privacy notice we would like to inform you of the most important aspects pertaining to the processing of your personal data which we collect when you use our website, social media profiles, mobile apps or any other web applications. We would also like to explain some of the measures used to ensure the confidentiality of the transmitted data and to protect your privacy.
This data privacy notice applies to the website of the LGT Group. We reserve the right to amend this data privacy notice without prior notice in order to adapt it to changed legal circumstances or changes to our range of services and products or data processing policy. Amendments enter into force when they are published on our website. Some pages may contain links to other providers within and outside the LGT Group, to whom this data privacy notice does not apply. We do not accept any liability whatsoever for the contents of such sites.
If you establish contact with us by e-mail or by using the form provided on the website, the data provided are processed in order to handle the inquiry, to establish contact and for technical administration purposes.
We collect, process and use personal data on our website in order to offer you even better information, products and services, to align our business processes even more to our clients, and to guarantee efficient access to information and online banking applications.
When you use the LGT website, access data (e.g. log files, IP address, date and time of access, name of the requested file, access status, page from which access is gained, top-level domain, web browser used, operating system used) are stored. We use these data for statistical purposes, for technical analysis, to improve the server infrastructure, to ascertain the frequency of access, and to draw conclusions about improving the user-friendliness and functionality of the website.
Our website uses what is known as cookies. Cookies are small text files that are saved by the browser on your computer. They do not cause any damage, but serve only to make it easier for you to use and individualize the website.
Some cookies remain stored on your computer until you delete them. They allow us to recognize your browser when you visit our website again. These include, for example, cookies which are technically necessary for the functioning of our website or which offer a service or option requested by you, e.g. a cookie that stores your personal settings, such as the language selected by you.
For this purpose, we use the following third-party service providers on our website:
a. Google Analytics provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google")
The cookies used for analysis by Google Analytics do not contain any personal data. Your IP address is abbreviated directly on your computer. Your IP address is sent to Google Analytics in this anonymized form. Google Analytics will not link your IP address to other information held by Google Analytics and will only pass on data to third parties where this is provided for by law.
You can refuse permission for Google Analytics cookies to be used in future at any time by clicking on this opt-out link:
- Opt-out Google Analytics: https://support.google.com/analytics/answer/181881?hl=de
b. Webtrends Analytics provided by Webtrends Inc., 851 SW 6th Ave. Suite 1600, Portland, OR 97204, USA (“Webtrends”)
The cookies used for analysis by Webtrends do not contain any personal data. Your IP address is abbreviated directly on your computer. Your IP address is sent to Webtrends in this anonymized form. Webtrends will not link your IP address to other information held by Webtrends and will only pass data on to third parties where this is provided for by law.
You can refuse permission for Webtrends cookies to be used in future at any time by clicking on the following opt-out link:
- Opt-out Webtrends: https://ondemand.webtrends.com/support/optout.asp
When visiting some of our sites, providers of targeting services can store temporary cookies on your computer's hard disk or your mobile device, which will be automatically deleted after a specified period. These cookies contain computer-generated alphanumeric identifiers that do not permit any conclusions about your person or the IP address of your computer. You can prevent the use of targeting cookies by changing your browser settings so that no cookies are stored.
The above cookies are used to collect anonymized data that make it possible to analyze the use of our website.
To enable you to share the contents of our website via social media channels (Facebook, Twitter, etc.), a cookie has to be installed on your computer. Once this function has been activated, the relevant third-party provider is responsible for the further processing of the data.
Our website can also be used without cookies. However, the functionality of our website may be limited if you do not allow or disable cookies. If you do not wish any cookies, you can change your browser settings to notify you when a cookie should be set, which will allow you to approve cookies on an ad hoc basis only. You can also set your web browser to automatically disable cookies. Please note that most browsers offer different options for protecting your privacy. As a rule, instructions for managing cookies in your browser are available in the browser's Help function or in the instruction manual for your computer. Instructions for disabling cookies in the most common browsers can be found at the following links:
- Internet Explorer: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
- Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
- Chrome: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
- Safari: https://support.apple.com/kb/ph21411?locale=de_DE
- Opera: http://help.opera.com/Windows/10.20/de/cookies.html
Third-party contents and services can be incorporated into our website (known as externally embedded components or plugins/widges). These always require that the third-party providers of these contents use the visitor’s IP address, as no contents can be sent to the visitor's browser without the IP address.
If you click on the relevant symbol, you consent to communication with the relevant platform and the transmission of information to the third-party provider in question. This does not apply to the following services, where data are transmitted to the relevant third-party provider without you having to click on the relevant symbol:
a. Youtube videos provided by Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”)
If you click on pages incorporating YouTube videos, a connection is established to Google's “DoubleClick” network.
As soon as you go to a site incorporating a Youtube video, cookies are activated to collect information on user behavior. Google uses these data to create and analyze user profiles. If you have a Google account and are logged in to this account, your data are also linked to your Google account. You have the right to object against the creation of user profiles, which you can exercise towards Google.
b. Google Maps provided by Google Maps (API) of Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”) to show our locations and to make it easier to find your way to us
If you click on pages incorporating maps provided by Google Maps, data (e.g. IP address) are transmitted to and stored on Google's systems in the US. Google uses these data to create and analyze user profiles. If you have a Google account and are logged in to this account, your data are also linked to your Google account. You have the right to object against the creation of user profiles, which you can exercise towards Google.
You can prevent the future transmission of your data when you use Google Maps by disabling the web service of Google Maps in your browser.
We have no control over the scope of the data that are collected by the relevant third-party providers with the help of their plugins or your use of websites that incorporate certain services offered by third-party providers. If you use the services of third-party providers, the relevant third-party provider is responsible for the further processing of the data.
You can subscribe to our newsletter on our website. To this end we need your e-mail address and your confirmation that you agree to the newsletter subscription.
To provide you with targeted information, we also collect and process information on your areas of interest, date of birth, place of residence, etc. that are voluntarily provided by you.
Once you have registered for the newsletter, we send you a confirmation e-mail with a link that must be used to confirm the registration.
You can cancel your newsletter subscription at any time. Please send your cancellation to the following e-mail address: email@example.com, or click on the link provided in the newsletter. We will immediately delete your data collected in connection with the newsletter subscription, unless you explicitly consent to the continued use of your data or we have reserved a legally permitted right to continue to use your data.
The newsletter is sent out by internal LGT units.
When you visit our website, please note that the IP data of the telephone subscriber are stored in connection with cookies. Under certain circumstances, personal data such as the name and address of the visitor can also be collected (via input screens).
In accordance with the provisions of data protection law, visitors to our website are informed of every use of personal data collected on the website that goes beyond targeting. We collect, use and process personal data that are needed for the performance of a contract or the initiation of business contact or on the basis of your explicit consent, which can also be given electronically (e.g. when ordering brochures).
We collect, use and process personal data for the purposes indicated and in accordance with the following lawful basis. Where the processing of the data is based on your explicit consent (e.g. subscription to a newsletter), you can withdraw your consent at any time with future effect. Personal data provided to us via our website are only stored until the purpose for which they were provided has been achieved. If a contract is concluded, the data relating to the contractual relationship are stored until the expiry of the statutory safekeeping or limitation periods.
Upon capture by you, the information collected on this website is forwarded to the competent unit within the LGT Group. The data remain confidential during this process. The data are not disclosed to third parties, unless this is required to meet a request (e.g. the sending of brochures or newsletters by a service provider). Personal data are only used for the purpose given on the relevant page of our website where your data were collected. The use of state-of-the-art security software and certified encoder and encryption procedures ensure that our IT infrastructure complies with international security standards. We have also implemented additional comprehensive safeguards and technical as well as organizational measures to protect your data against loss, unauthorized access and misuse in accordance with state of the art technology for Internet access to accounts and custody accounts.
Regardless of the measures taken to protect your data, it is true that data protection and confidentiality in data processing can be limited for media that are universally accessible. When using the Internet to send transmissions from a computer, mobile phone or another device, it cannot by its nature be excluded that third parties can obtain access to your data and can draw inferences concerning a possible business relationship, or that personal data are transmitted to third countries without our support or knowledge.
We also have to point out that very sensitive information and data, in particular personal or account data, should only be transmitted via secure communication channels. The capture and/or transmission of personal or business data on our website or in the context of another digital service is done voluntarily, without any assurances and in full knowledge of the associated risks. We do not accept any liability whatsoever for direct and indirect damage or loss incurred as a result of using our website, the digital services or their contents.
Your data are processed for the purposes of a legitimate interest (Art. 6 para. 1 (f) GDPR):
- pursued by us, in processing your request, achieving the highest degree of stability and functionality for our website, effectively designing our website, preparing statistical analyses of visitor behavior for optimization and marketing purposes, ensuring the secure and user-friendly dispatch of our newsletter, engaging in targeted advertising or personalized direct advertising, or
- pursued by a third-party provider (e.g. Google, Youtube) in incorporating personalized advertising based on visitors’ surfing behavior or on market research. The third-party providers have undertaken to observe the Privacy Shield Framework between the EU and the US regarding the collection, use and storage of personal data from EU member states.
Where necessary, your data can also be processed for the purposes of performance of a contract or the initiation of business contact or on the basis of your explicit consent.
You have the following data protection rights with regard to your personal data (Art. 15 to 21 GDPR):
Right of access
You can request information from us on whether and to what extent your personal data concerning you are being processed (e.g. categories of personal data concerned, purpose of processing, etc.)
Right to rectification, erasure and restriction of processing
You have the right to obtain without undue delay the rectification of inaccurate or incomplete personal data concerning you. In addition, your personal data must be erased if these data are no longer necessary in relation to the purposes for which they were collected or processed, you have withdrawn your consent or these data are being unlawfully processed. Furthermore, you have the right to obtain restriction of processing.
Right of withdrawal
You have the right to withdraw your consent for the processing of your personal data for one or more specific purposes at any time if processing is based on your explicit consent. This shall also apply to the withdrawal of declarations of consent that were submitted before the GDPR came into effect, i.e. before 25 May 2018. Please note that the withdrawal of consent is only effective for the future. Processing that was carried out before the withdrawal is not affected. The withdrawal does not have any effect on data processing based on other legal bases either.
Right to data portability
You have the right to receive your personal data, which you have provided to us, in a structured, commonly used and machine-readable format and to have these data transmitted to another controller (e.g. another bank).
Right to lodge a complaint
You have the right to lodge a complaint with the competent supervisory authority. You may also contact another supervisory authority of an EU or EEA member state, for example in your habitual residence, place of work or the place of an infringement of the GDPR.
The contact data for the competent supervisory authority are:
Data Protection Office Liechtenstein
Phone: +423 236 60 90
5.6 Right to object
In individual cases
If the processing of your personal data is carried out in the public interest or to safeguard the legitimate interests of LGT or a third party, you have the right to object, on grounds relating to your particular situation, at any time to this processing.
You have the right to object informally to the use of your personal data for direct marketing purposes at any time. Where you object to this type of processing, we shall no longer process your personal data for such purposes.
You can contact us at the following address if you have any questions regarding individual data processing activities or wish to exercise your rights:
LGT Group Holding Ltd.
Data Protection Officer
Phone: +423 235 11 22